We have specialized in working with insurance companies. We understand the entire claim process and can quickly get the insured’s property restored in a timely manner. We strive to make recovering from storm damage as painless and easy as possible for both the carrier and the property owner.
We understand time is of the essence. We are equipped to schedule and perform inspections in a timely manner. All property owners notified within 24 hours of inspection request, goal to have all inspections performed within 48 hours of inspection requested.
We know all the different markets across the country. We are able to cover your needs geographically with already established offices and personel that is equipped to take care of all your needs.
We are pleased to provide “ladder assists” to property adjusters. We can provide access to any residential or commercial property.
With experience and education in our background we can provide the “expert opinion” when needed. We serve on several panels to advise on roofing, siding, gutter procedures and building processes.
We provide a detailed damage report to simplify the claims process and to help the homeowner understand the changes necessary to restoring their home. Reporting is returned to carriers within 24 hours of the inspection.
All inspectors are trained and certified in Aspen’s Hail and Wind Damage Assessment Guidelines and Procedures. All inspections are trained spotters of damage and can effectively know the difference between storm damage, manufacturer defects, installation defects and old age.
Aspen uses Eagleview on all inspections, then it pushes all inspections through Accurence and into Xactimate. We will always continue to use the latest technology to keep up with the fast pace industry.
Our “ DAMAGE INSPECTION REPORT” documents the results of our inspection of the property by location, elevation, slopes, etc…. We do an overview of the property then we start at the front/left hand side of the property and work our way counter clockwise around the property. This report outlines all wind and hail damage on the property, identifying the types and conditions of materials which were found to be damaged and not damaged by the recent storm activity. In addition, Aspen uses this checklist for everything on the property to ensure a complete inspection of the exterior is completed and anyone with the report knows they have an accurate assessment of the property. Any special concerns will be noted on the report (i.e. chimney is 45″ wide, by code needs cricket) We gather other important information about the property as well; property built date, age of exterior building components, weather condition of the day of the inspection, property owner onsite during the inspection.
A PHOTOGRAPHIC REPORT, verifying the address of the property, includes all elevations of the building, close-ups of damages from storm related and none storm related components of the structure, incorporates test squares, pitch gauge, complete overviews of all elevations and slopes, close up of all damages, and any other condition that the inspector feels necessary to be documented. As everyone knows, a picture is worth 1,000 words. These pictures are used to help illustrate to the carrier the damage or non damage that was found during the inspection.
A COMPLETE CAD REPORT to insure accuracy, through a third party measuring system, is performed on all inspections. A CAD is used for all roofing, siding and gutter measurements. The use of Eagleview Technology is what is currently being used by Aspen Contracting.
A DETAILED ESTIMATE using the appropriate and current Xactimate database for estimating all repairs or replacements to the property will be used. Specific carrier rules to be used on all estimates produced and pushed through Xactanalysis if necessary or viable. Notes used on all items that are code specific to the area.
UPLOAD OF ALL THE INFORMATION AND DOCUMENTATION. The photos, CAD, estimate, and damage checklist are uploaded in our system so others have access and can review them. Carriers have full access to Aspens CRM. All documents will be upload into any program or system that the carrier has or wants Aspen to use.